Terms of Service

Membership

• You must be at least 18 years old to use our services.
• Registration requires complete and accurate information including full name, password, and email address.
• You cannot use someone else's name or a name that violates third-party rights.
• Primary communication will be through email for system updates, new releases, and account status changes.
• You are responsible for maintaining account security and all activities under your account.

Account Ownership

• If signing up on behalf of an employer, the employer owns the account.
• Account ownership can be transferred to a third party with proper notification.
• We reserve the right to determine rightful account ownership in case of disputes.

Billing and Payment

• All services are prepaid and begin only after full payment.
• No credits or refunds are issued for unperformed services.
• You are responsible for keeping payment information updated.
• Any fraudulent use of payment methods will be reported to authorities.

Custom Theme Import Policy

• Custom theme (.twig files) import is available within 24-48 working hours (Mon-Fri).
• Support is only provided for official themes. Custom themes are your responsibility.
• Issues with custom themes must be fixed by you or through paid service.
• Modules from other themes may require manual adjustment in custom themes.
• Future updates only apply to official themes. Custom themes require manual updates.

SQL Import Policy

• SQL data import takes 24-48 hours (Mon-Fri only).
• Import is only possible for new panels or will delete all existing data.
• Only one import request is allowed per panel.
• Most SQL files don't include provider data, requiring manual configuration.
• Services may become manual after import, requiring manual provider assignment.

Custom Modules Purchase Policy

• All custom module purchases are final and non-refundable.
• Each module is linked to one specific domain and theme only.
• Modules cannot be transferred to other domains or themes after purchase.
• Modifications to custom modules are only available within the first 15 days of delivery.
• Bug fixes and technical support are provided for up to 1 year from module delivery date.
• After the 15-day modification period, only critical bug fixes will be addressed.
• Custom modifications beyond the initial scope may incur additional charges.

Prohibited Activities

• Using services for illegal purposes
• Publishing unlawful or offensive content
• System abuse or security compromise
• Sending unsolicited advertising or spam
• Creating fake orders
• Using unauthorized automated means to access services

Disclaimer of Warranties

This service is provided "as is" without any warranty. We do not guarantee uninterrupted or error-free operation. You take full responsibility for selecting this service to achieve your intended goals.

Limitation of Liability

We shall not be liable for any indirect, special, punitive, incidental, or consequential damages. Your only remedy for dissatisfaction is to stop using the service.